“Sensemaking occurs in organizations when members confront events, issues, and actions that are somehow surprising or confusing.” (The Social Processes of Organizational Sensemaking, Sally Maitlis, 2005). During this past week, post-election, I believe I have observed our “organization,” the United States of America (as well as other countries around the world), exhibiting this social construction called sensemaking.
What I have observed this week is a look of shock in the eyes of many I pass in the halls. Looks conveying what words cannot. On the street and in public places I see looks of disbelief, confusion, stupefaction, surprise, befuddlement, and in some, fear of the unknown of what lies ahead. (more…)